FAQ
1. Authenticity & Condition
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Q: Are all F1 cards original and authentic?
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A: Absolutely. 100% of our cards are original and authentic products from official licensed manufacturers like Topps or Grid Motorcard. We do not sell reprints or counterfeit cards.
2. Card Condition & Grading
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Q: What condition are the cards in?
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A: Unless stated otherwise (e.g., in the product title or description), all of our single cards are in Near Mint condition.
3. Where We Ship From & Shipping Methods
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Q: Where do you ship from and which carriers do you use?
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A: All orders are shipped directly from the Czech Republic. We offer fast shipping via PPL / DHL and Packeta, as well as an economical option through the national post service (Czech Post).
4. Packaging & Shipping Safety
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Q: How do you pack and protect the cards during shipping?
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A: Every card is individually placed in a penny sleeve and a top-loader, then securely placed between sturdy cardboard pieces (the "sandwich method"). This sandwich is then wrapped in bubble wrap and placed into either a bubble mailer or a solid cardboard box, depending on your selected shipping method.
5. Shipping & Tracking
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Q: Do you provide tracking numbers for shipments?
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A: Yes, all orders are shipped with a tracking number so you can follow your package every step of the way. You will receive your tracking link via email once your order is dispatched.
6. Returns & Refunds
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Q: What is your return policy?
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A: We offer a standard 14-day return window for unopened and original-condition items.