Shipping policy

Last updated: July 21, 2026

Thank you for visiting and shopping at F1-cards.eu. We ship our products from the Czech Republic to all countries within the European Union (EU). Following are the terms and conditions that constitute our Shipping Policy.

1. Order Processing Time

All orders are processed and dispatched within 1 to 2 business days (excluding weekends and public holidays) after receiving your order confirmation email.

You will receive another notification when your order has shipped. Please note that during high volume periods or new product releases, processing times may be slightly delayed.

2. Shipping Carriers

To ensure your collectible cards arrive safely and on time, we partner with the following reliable carriers:

• PPL / DHL
• Czech Post (Česká pošta)

3. Shipping Rates

Shipping charges for your order will be calculated and displayed at checkout.

Because we ship across the entire EU, shipping costs vary depending on the destination country, the selected carrier, and the weight/dimensions of your package. Simply add the items to your cart, proceed to checkout, and enter your shipping address to see the exact delivery cost before you pay.

4. Estimated Delivery Times

Once your order has been dispatched from our facility in Brno (Czech Republic), estimated delivery times within the EU are generally as follows:

• Neighboring Countries (e.g., Slovakia, Germany, Austria, Poland): 2 to 4 business days.
• Other EU Countries: 3 to 7 business days.

Delivery delays can occasionally occur due to carrier issues or severe weather conditions. Please note that delivery times are estimates and not guaranteed.

5. Shipment Tracking

Once your order has shipped, you will receive a Shipping Confirmation email containing your tracking number(s). The tracking link will become active within 24 hours. You can use this link to monitor the progress of your delivery directly on the carrier’s website.

6. Customs, Duties, and Taxes

Because we ship exclusively to member states of the European Union (EU), your order is part of the EU single market. This means there are no additional customs duties, import taxes, or cross-border fees for you to pay upon delivery.

7. Damages and Lost Packages

We take great care in securely packing all trading cards to prevent transit damage. However, if you receive a damaged package, please take clear photos of the unopened box before opening it, and contact us immediately at info@f1-cards.eu.

If your package is lost in transit and the tracking has not updated for more than 10 business days, please reach out to us so we can open an investigation with the carrier.